Learning to Deliver – support for LSPs and LAAs in the West Midlands
- Behaviour change and LSPs (
pdf 204KB) - Innovation and LAAs (
pdf 236KB) - Efficiency, value for money and LAAs (
pdf 176KB) and improvement resources (
pdf 286KB) - LAAs, delivery chains and networks (
pdf 268KB) - Networks and consortia in the voluntary and community sector (
pdf 99KB) - Customer journeys and worklessness (
pdf 380KB) and improvement resources on customer journeys:
- part 1, Needs, transitions & person-centred commissioning (
pdf 204KB) - part 2, Customer research: health and worklessness (
pdf 227KB)
- part 1, Needs, transitions & person-centred commissioning (
- Customer insight and LAAs (
pdf 162KB) - LAAs and economic development (
pdf 248KB) - LAAs and target setting (
pdf 230KB) - Priority setting (
pdf 179KB) - ‘Thinking systems’ (
pdf 304KB) - Performance culture in partnerships (
pdf 227KB)
Five Steps to Better Outcomes (
pdf 583KB): a guide to delivery planning, assisting local partners in making a success of Local Area Agreements, working out how best to achieve community outcomes. These were produced between 2008 and 2010 for Improvement and Efficiency West Midlands.